Shipping policy

Where we ship: anywhere in Australia, and to the countries offered at checkout. Postage is shown at checkout before you pay.

Carrier: Australia Post, tracked. You'll get the tracking link by email when your order is posted.

When we post: every order is custom, so we send you a proof first (within 2 business days of receiving your order and logo). Your order is posted within 5 business days of you approving the proof. Business days are Monday to Friday, excluding Victorian public holidays.

Delivery time: after posting, allow Australia Post's delivery estimate for your address. These are estimates, not guarantees.

International orders: your country may charge import duties or taxes. These are the buyer's responsibility and aren't included in our prices or postage.

Lost or damaged parcels: tell us. If a parcel is confirmed lost in transit or arrives damaged, we'll remake and resend it at no charge, and deal with Australia Post ourselves.

Wrong address: please check your address at checkout. If a parcel comes back to us because of an incorrect address, we'll resend it for the cost of postage.